Practice Manager – Truly London (Nine Elms)
Lead operations, people and patient experience at Truly London, Nine Elms. Shape a supportive clinic team, drive performance and grow your career with a modern dental group.
About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient-first dental clinics in the region, with over 17 locations and a team of 500+ professionals.
Why Join Truly Dental?
Work in a modern, technology-driven clinical environment
Join a supportive team where collaboration and learning matter
Be part of a growing international dental group
Opportunity for long-term career development
Make a real impact on patient experience every day
Get a feel for our team and culture before applying:
🌐 Website
The Role
As Practice Manager at Truly London (Nine Elms), you’ll lead the operational, financial and people side of one of our flagship clinics. You’ll be accountable for patient experience, team performance, financial KPIs and compliance, partnering closely with the clinical lead to make your clinic the best in the region.
Key Responsibilities
Leading and developing the clinic team (reception, nurses, TPCs)
Owning clinic P&L, budgets and operational KPIs
Ensuring full compliance with GDC and CQC standards, GDPR and health and safety requirements.
Patient experience: NPS, feedback loops, escalations
Recruitment partnership and onboarding of new hires
Collaborating with Head Office on growth initiatives
Cross functional projects with Marketing, Sales and the Clinical Lead
What We're Looking For
3+ years managing dental, medical, or healthcare teams
Demonstrable P&L responsibility
Strong leadership and people development skills
Operations and compliance awareness (GDC / CQC / GDPR / health and safety)
Financial literacy: budgets, forecasts, cost control
Excellent communication
Right to work in the UK
Important Details Before Applying
Location: Truly London, Nine Elms (onsite role)
Contract: Permanent, full time, 40 hours per week
Working pattern: Monday to Friday, with occasional weekends when required
Ready to join us? Click apply and tell us about yourself.
We review every application and will be in touch within a few business days.
- Department
- Operations
- Role
- Practice Manager
- Location
- Truly London
About Truly Dental
Truly Dental is a modern dental group with a growing network of clinics across Ireland and the UK. We provide patient-first dental care in professional, technology-driven environments, combining clinical excellence with a warm and supportive patient experience. Our teams include dentists, dental nurses, receptionists, treatment coordinators, practice managers and support staff who work together to deliver high-quality care every day. Truly Dental is built for patients looking for trusted dental care and for dental professionals who want to grow within a progressive, collaborative and people-focused organisation.